Drug Testing Instructions

• Members are Required to Order Drug Tests Online in your Express Labs Account or use Quest Paper Forms provided by Express Labs (only if online ordering is unavailable).  After Enrolling, Express Labs does not accept Drug Test Results from other Companies

Ordering Drug Tests Online

1. Login to your Express Labs Account and Go to Top Left Tabs to Order
2. Select the Reason-for-Testing (Pre-Employment, Random, Post-Accident)
3. Find a Collection Site (Enter Zip Code)
4. Order the Drug Test
5. Check your Email for the QPassport (within 1 hour from Quest)
6. Drivers must bring the QPassport to the Site Selected (Collector Scans Barcode on Form or from Driver’s Phone)
7. Call the Collection Site to Confirm they are Open before Notifying Drivers

Paper Quest Forms

• In-Network Site Locator: Click Here (Collection Fees Included)
• Out-of-Network Sites: Choose Any Site that Collects for Quest (Collection Fees Not Included)
• Additional Forms: Go to "Order Drug Testing Forms" on Left Side Tabs
• Drivers must have Quest Paper Forms in case of an Accident or can not Order Online
• Members must use the Paper Quest Forms Express Labs provides at In-Network or Out-of-Network Sites

Drug Test Results

• Results are Emailed & Posted to your Account by Express Labs MRO
• Most Negative Results are within 3 Business Days from the Date the Lab receives the Sample
• If you have not received Results within 4 Business Days contact Quest Customer Service at 800-877-7484 with your Quest Account Number (on the QPassport) or the Specimen ID (on the Paper Quest Form)

Drug Testing Fees

• Express Labs charges $80 for Drug Test Results
• Collection Fees are Included at In-Network Sites but not at Out-of-Network Sites
• Return-to-Duty & Follow-Up Drug Test Results are $125 (Observed)
• Invoices are Due Upon Receipt on the 1st of the Month for the Previous Month's Results
• Members must keep a Valid Credit Card on file for Testing Fees to keep your Account Active

Benefits of Ordering Online

• Faster Results
• No Spelling Errors
• Check when Drivers are Collected in “Online Tests Ordered” on Side Tabs

🔸After Enrolling, Express Labs does not accept Drug Test Results from other Companies

Members are Required to Order Online in your Express Labs Account or use the Quest Diagnostics Forms that Express Labs provides.  Upon Enrolling you are assigned a Quest Diagnostics Sub-Account Number from Express Labs that is listed on your QPassport (online orders) and Quest Paper Forms.  This Account Number must be used for All Drug Testing.

• Samples are Collected and sent to Quest Diagnostics Laboratory
• Quest Diagnostics sends the Results to Doctors Review Services, who is the Medical Review Officer (MRO)
• Doctors Review Services Reviews and Reports Results to your Email and your Express Labs Account