Frequently Asked Questions

• Employer Handbook - Click Here
• Employee Handbook - Click Here
• Drug & Alcohol Testing Brochure - Click Here

Adding Drivers Instructions - Click Here

• Send Drivers for Pre-Employment Drug Testing after completing the Query and Drug & Alcohol Policy
• Drivers are Automatically Added to the Random Pool when Negative Pre-Employment Drug Test Results are Reported from Express Labs MRO

Step 1: Full Query in the FMCSA Clearinghouse - Click Here

• Conduct a Full Query in the Clearinghouse to Confirm Drivers have No Violations

Step 2: Drug & Alcohol Policy - Click Here

• Employers & Drivers must receive Full Copy of the Signed & Dated Drug & Alcohol Policy

Step 3: Pre-Employment Drug Testing - Click Here

• Members are Required to Order Drug Tests Online in your Express Labs Account or use Quest Paper Forms from Express Labs (Paper Forms are for Emergencies or if you can not Order Online). After Enrolling, Express Labs does not accept Drug Test Results from other Companies

Supervisor Training Course (Online)

• DOT Requires All Supervisors (Including Owner Operators who hire Drivers) to take the Supervisor Training Course for Reasonable Suspicion Testing.  The Online Course can be ordered on the Left Side Tabs

Checklist to Add Drivers: DOT's Requirements for Drivers to be Cleared to Drive - Click Here

1. Employers & Drivers must Register in the FMCSA Clearinghouse
2. Full Query in the Clearinghouse to Confirm Driver has No Violations and is Cleared to Drive
3. Employers & Drivers must receive Full Copy of the Signed & Dated Drug & Alcohol Policy
4. DOT Requires Negative Pre-Employment Drug Test Result under your own Company Name and DOT Number before a CDL Driver is allowed to be Added to the Random Pool and Operate a Commercial Motor Vehicle (CMV) on Public Roads
5. DOT Requires All Supervisors (Including Owner Operators who hire Drivers) to take the Supervisor Training Course for Reasonable Suspicion Testing

• DOT Requires a New Pre-Employment Drug Test if a Driver is not in a Random Pool within 30 Days

After Enrolling, Express Labs does not accept Drug Test Results from other Companies

Members are Required to Order Drug Tests Online in your Express Labs Account or use Quest Paper Forms from Express Labs (Paper Forms are for Emergencies or if you can not Order Online).  Upon Enrolling you are assigned a Quest Diagnostics Sub-Account Number from Express Labs that is listed on your QPassport (online orders) and Quest Paper Forms.  This Account Number must be used for All Drug Testing.

• Samples are Collected and sent to Quest Diagnostics Laboratory
• Quest Diagnostics sends the Results to Doctors Review Services, who is the Medical Review Officer (MRO)
• Doctors Review Services Reviews and Reports Results to your Email and your Express Labs Account

Deactivating Drivers Instructions - Click Here

Deactivate Drivers Immediately who are Terminated or Unavailable to be Random Tested During the Quarter Selected.  Deactivated Drivers who were Selected can only be Reactivated with a new Pre-Employment Drug Test

• Re-Selections are Automatically conducted from your Remaining Active Drivers if a Driver is Deactivated who was Selected, which may result in the Same Driver being Selected Multiple Times in a Quarter.  Re-Selections are only made during the Selection Period
• Owner Operators must Deactivate yourself before being Selected if Unavailable to be Tested
• Active Drivers List: Express Labs sends an Active Drivers List on the 1st of every Month to Review your Drivers.  Members may Download an Active Drivers List any time from "Certificates & Driver List" on the Left Side Tabs in your Express Labs Account

Random Testing Instructions - Click Here

DOT Requires Drivers to "Get Tested Immediately" when Notified without any Prior Notice.  Get Tested Immediately means Once a Driver is Notified, All the Driver's Actions must lead to an Immediate Collection.

• Employers: Notify Drivers as soon as possible within the Selection Period, without any Prior Notice, after you have received the QPassport and Called the Site to Confirm they are Open
• Owner Operators are both Employers & Drivers and must Get Tested Immediately when you "Know" you are Selected either by Email or by Checking your Account.  Call the Site to Confirm they are Open after you have received the QPassport before Driving to the Site

When are Random Selections?

• Express Labs conducts Quarterly Computerized Random Selections in January, April, July, and October
• Members are Notified by Email and in their Express Labs Account
• If you Didn't Receive an Email Check "Random Selections" in your account on the 1st of February, May,  August & November

When are Drivers Added to the Random Pool?

• DOT Requires Drivers to be Immediately Added to the Random Pool when Negative Pre-Employment Drug Test Results are Reported

When are Drivers Eligible to be Randomly Selected?

• DOT Requires Drivers to be Eligible to be Randomly Selected Immediately after being Added to the Random Testing Pool with Negative Pre-Employment Results

When can Drivers be Selected?

• Every Active Driver has an Equal Chance of being Selected Each Quarter and may be Selected up to 4 Times per Year

I’m an Owner Operator and just found out I’ve been Selected—what should I do?

• As an Owner Operator, you are considered both an Employer and a Driver.  DOT Requires you to Get Tested Immediately once you are aware of your Selection, whether through email notification or by checking your account

Active Drivers List & Certificate

Express Labs sends a current Active Drivers List & Certificate on the 1st of every Month to review your Active Driver List and Account Information to ensure everything is current and accurate.  If any drivers are no longer employed or have been terminated, be sure to deactivate them from your account promptly.  Keeping this information up to date is essential for maintaining compliance.

• Update your Account Information - Click Here
• Active Drivers List: Go to "Certificates & Driver List" on the Left Side Tabs in your Express Labs Account to Download an Active Drivers List

Add Driver Licenses to Your Active Drivers List (Required by DOT)

• Click on "Manage Drivers" on the Top Tabs
• Enter the Driver's License Number and State
• Click Submit
• (A valid license is required to place online orders)

Add Your DOT Authority Number to Your Certificate (Required by DOT)

• Click on "Account Details"
• Go to "Update Account Info"
• Enter your DOT Number
• Update your Password if needed
• Click Save

What Type of Tests are Required by DOT?

• Pre-Employment: Drivers must receive Negative DOT Drug Test Results (No Alcohol Test is Required) before operating a Commercial Motor Vehicle (CMV) requiring a Commercial Driver’s License (CDL) §382.301
• Post-Accident: The Department of Transportation (DOT) Requires Post-Accident Drug and Alcohol Testing for DOT Drivers involved in Accidents as per Federal Motor Carrier Safety Administration (FMCSA) Regulations 49 CFR Part 382.303
• Random: CDL Drivers must be Randomly Drug and Alcohol Tested throughout the year as part of DOT Random Regulated Testing to ensure Safety and Compliance with Federal Regulations under FMCSA guidelines §382.305
• Reasonable Suspicion: DOT Requires Drivers who appear to be under the influence of Drugs or Alcohol to be Immediately Tested §382.307  Employers (Including Owner Operators who hire Drivers) must undergo Reasonable Suspicion Drug and Alcohol Supervisor Training to Recognize and Determine the Signs and Symptoms of Drug and Alcohol Abuse §382.603
• Return-to-Duty (RTD): Required when a CDL Driver has Tested Positive or Refused-to-Test.  Drivers must complete the Substance Abuse Professional (SAP) Process and receive a RTD Drug Test, which is Collected under Direct Observation §40.305
• Follow-Up: Follow-Up Testing is a Mandatory Drug and Alcohol Testing Program for Drivers who have completed the Return-to-Duty Process.  Follow-Up Drug Test are Collected under Direct Observation.  It consists of a Minimum of 6 Directly Observed Drug Tests within the first 12 Months as determined by a Substance Abuse Professional (SAP) and may continue for up to 5 Years §40.307

What if DOT's Requirements are not Completed?

Pre-Employment Drug Test Results

• Violation: Allowing a Driver to Operate without a Negative Pre-Employment Drug Test
• Fine: Up to $5,833 per Violation
• Regulation: 49 CFR §382.301

Not Registered in the FMCSA Clearinghouse

• Violation: Failure to Register in the FMCSA Clearinghouse
• Fine: Up to $5,000 per Violation
• Regulation: 49 CFR §390.19

No FMCSA Clearinghouse Query

• Violation: Failure to run a Pre-Employment Clearinghouse Full Query
• Fine: Up to $5,000 per Violation
• Regulation: 49 CFR §382.701

Drug & Alcohol Policy

• Violation: Failure to give Driver a Full Copy of the Signed & Dated Drug & Alcohol Policy
• Fine: Up to $5000 per Violation
• Regulation: 49 CFR §382.601

Supervisor Training Course (Including Owner Operators who hire Drivers)

• Violation: Not obtaining Training for Supervisors of CDL Drivers
• Fine: Up to $10,000 per Violation
• Regulation: 49 CFR §382.603

Random Testing is not Completed?

Companies who fail to complete Random Selections are in Non-Compliance and may face severe Penalties from DOT.  Express Labs must comply with DOT's Mandate to have a Minimum of 50% of Drivers Tested for Drugs & 10% for Alcohol, which is posted on the MIS Report that All Members need for DOT Audits.  The Random Selections must also be completed for Express Labs Compliance to ensure that the other 10,000+ member companies in the Consortium remain in compliance

• Violation: Non-Compliance with Random Selections
• Fine: Up to $10,000+ per Violation
• Regulation: 49 CFR § 382.305
• Express Labs: Removal from the Consortium
• 2024 MIS Report - Click Here