Frequently Asked Questions

Everything you need to keep your Company in Compliance.

Quick Links

• Adding Drivers Instructions - Click Here
• Deactivating Drivers Instructions - Click Here
• Random Testing Instructions - Click Here
• Drug Testing Instructions - Click Here
• Alcohol Testing Instructions - Click Here
• FMCSA Clearinghouse Registration & Queries - Click Here
• Return-to-Duty & Follow-Up Instructions - Click Here
• Positive Results & Refusal-to-Test Instructions - Click Here
• Post Accident Testing Instructions - Click Here
• Account Update Instructions - Click Here
• Paying Invoice Instructions - Click Here
• Add a Non-DOT Account - Click Here

Adding Drivers Instructions - Click Here

• Drivers are Automatically Added to the Random Pool and allowed on the Road when Negative Pre-Employment DOT Drug Test Results are Reported by Express Labs MRO (Medical Review Officer)

Deactivating Drivers Instructions - Click Here

• Deactivate Drivers Immediately who are Terminated, Not Hired, Seasonal Breaks, Extended Leave, Temporary Non-Driving Status, Vacation, International Travel, Medical Procedure or Unavailable to be Randomly Tested for Any Reason

Random Testing Instructions - Click Here

• Express Labs conducts Quarterly Computerized Random Selections in January, April, July & October.  Members are Notified by Email and Random Selections are Posted in your Express Labs Account.  If you have not received an Email - Check Random Selections in your Account on the 1st of February, May, August & November

Real-Time Test Tracking - Click Here 

Complete Online Access from Ordering to receiving Results (Included with Membership)

• Print QPassports Immediately after ordering in your Express Labs Account
• Date & Time Driver was Collected
• Date & Time Lab received the Sample
• Date & Time Lab sent Results for MRO Review
• Print Drug & Alcohol Results when Reported
• Print Custody and Control Forms (CCFs)

Employer Resources & Driver Education

• Employee Handbook - Click Here
• Employee Handbook (Spanish) - Click Here
• Drug & Alcohol Testing Brochure - Click Here
• Employer Handbook - Click Here
• DOT's Drug & Alcohol Program - Click Here
• Office of Drug & Alcohol Policy & Compliance (ODAPC) - Click Here
• Best Practices for DOT Random Drug & Alcohol Testing - Click Here

What Type of Tests are Required by DOT?

• Pre-Employment - Drivers must receive Negative DOT Drug Test Results (No Alcohol Test is Required) before operating a Commercial Motor Vehicle (CMV) requiring a Commercial Driver’s License (CDL) §382.301
• Post-Accident - The Department of Transportation (DOT) Requires Post-Accident Drug and Alcohol Testing for DOT Drivers involved in Accidents as per Federal Motor Carrier Safety Administration (FMCSA) Regulations 49 CFR Part 382.303
• Random - CDL Drivers must be Randomly Drug and Alcohol Tested throughout the year as part of DOT Random Regulated Testing to ensure Safety and Compliance with Federal Regulations under FMCSA guidelines §382.305
• Reasonable Suspicion: DOT Requires Drivers who appear to be under the influence of Drugs or Alcohol to be Immediately Tested §382.307  Employers (Including Owner Operators who hire Drivers) must undergo Reasonable Suspicion Drug and Alcohol Supervisor Training to Recognize and Determine the Signs and Symptoms of Drug and Alcohol Abuse §382.603
• Return-to-Duty (RTD) - Required when a CDL Driver has Tested Positive or Refused-to-Test.  Drivers must complete the Substance Abuse Professional (SAP) Process and receive a RTD Drug Test, which is Collected under Direct Observation §40.305
• Follow-Up - Follow-Up Testing is a Mandatory Drug and Alcohol Testing Program for Drivers who have completed the Return-to-Duty Process.  Follow-Up Drug Test are Collected under Direct Observation.  It consists of a Minimum of 6 Directly Observed Drug Tests within the first 12 Months as determined by a Substance Abuse Professional (SAP) and may continue for up to 5 Years §40.307