Account & User Update Instructions

Once you make changes in your Express Labs account, Quest Diagnostics & the Medical Review Officer (MRO) will update your account information in their system and Quest will print & ship new forms.

Add & Delete Users in your Account

All users receive email notifications from Express Labs.

1. Log in to your Express Labs account
2. Scroll to Invite Users or Deactivate a User
3. Enter new user information
4. Click Send Invites

• The new user will receive an email with instructions

Account Update Instructions

Update - DER (designated employer representation) email, phone, company name, or DOT authority number.

1. Log in to your Express Labs account
2. Go to Account Details
3. Click Update Account Info
4. Enter changes
5. Click Save

Change Address

• Log in to your Express Labs account
• Go to Account Address
• Click Edit This Location
• Enter changes
• Click Save

Adding Driver Licenses

DOT requires driver licenses on your active drivers list and to order tests online.

1. Login to your Express Labs account
2. Click Manage Drivers
3. Locate the Driver
4. Select Edit Driver’s License
5. Enter or update License Number, State and last 4 of SSN
6. Click Submit

Express Labs FMCSA Random Drug & Alcohol Consortium
Account Updates | Updated 2026