Account Update Instructions

Login to your Express Labs Account to Update your Account Information.

Add Users in your Account

All Users receive All Emails from Express Labs.

1. Login to your Express Labs Account
2. Scroll down to "Invite Users" or to "Deactivate" a User
3. Type Email of New User
4. Click "Send Invites"
5. The New User will receive an Email with Instructions

Change Main Contact (DER), Email, Phone, Company Name or DOT Authority Number

1. Login to your Express Labs Account
2. Go to "Account Details" on Top Tabs
3. Click "Update Account Info"
4. Type in Changes
5. Update your Password
6. Click "Save"

• Once you make changes in your Express Labs account - Quest Diagnostics & the Medical Review Officer (MRO) will update your Account Information in their system and Quest will Print & Ship new Forms

Change Address

1. Login to your Express Labs Account
2. Go to "Account Address" on Top Tabs
3. Click "Edit This Location"
4. Type in Changes
5. Click "Save"

• Once you make changes in your Express Labs account - Once you make changes in your account - Quest Diagnostics & the Medical Review Officer (MRO) will update your Account Information in their system and Quest will Print & Ship new Forms

Driver’s Licenses Required for Active Drivers List

DOT requires every Driver’s License to be listed on your Active Drivers List in the event of an Audit.  A valid Driver’s License is also needed to Order Tests Online.

1. Login to your Express Labs Account
2. Go to: "Manage Drivers" on the Top Tabs
3. Go to: "To Edit Driver's License or SSN" - Click Here
4. Add or Edit Driver's License Number and State and Last 4 of SSN
5. Click Submit

DOT Authority Number

DOT Requires your DOT Authority Number to be Listed on your Certificate in the event of an Audit.

1. Login to your Express Labs Account
2. Click "Account Details"
3. Select "Update Account Info"
4. Enter your DOT Number
5. Click Save