Account Updates, Paying Invoices & Adding Driver Licenses to Active Driver List

Paying Invoice Instructions

1. Login to your Express Labs Account
2. Go to "Invoices" on Top Tabs
3. Click Pay All
4. Click Review Order
5. Click Place Order

Updating or Adding a New Credit Card

Unpaid Invoices must be Paid before Adding or Updated your Credit Card.

1. Login to your Express Labs Account
2. Go to "Payment Options" on Top Tabs
3. Click Update or Add
4. Update or Add Credit Card
5. Click Save

Account Update Instructions

You can update your Main Contact (DER), Email, Phone or Company Name.

1. Login to your Express Labs Account
2. Go to "Account Details" on Top Tabs
3. Click "Update Account Info"
4. Type in Changes
5. Update Password
6. Click Save

• Quest will Print & Ship new Forms

Change your Address Instructions

1. Login to your Express Labs Account
2. Go to "Account Address" on Top Tabs
3. Click "Edit This Location"
4. Type in Changes
5. Click Save

• Quest will Print & Ship New Forms

Add or Deactivate Users to your Account

1. Login to your Express Labs Account
2. Scroll down to "Invite Users" or to Deactivate a User
3. Type Email of New User
4. Click Send Invites

• The New User will receive an Email with Instructions

Certificate & Active Drivers List

A current Certificate & Active Driver List is emailed to you on the 1st of every Month to Review your Active Drivers List with Instructions to Add & Deactivate Drivers.

• You can also download a Certificate & Active Drivers List anytime by clicking "Certificates & Driver List" in the Left Side Tabs in your Express Labs Account.

Add Driver Licenses to your Active Driver List

DOT Requires each Driver’s License Number & State to be listed on your Active Driver List and to order Drug & Alcohol Tests Online.  To Add or Edit Driver’s License Information:

1. Log in to your Express Labs Account
2. Click "Manage Drivers" on the top navigation tabs
3. Click "To Edit Driver's License - Click Here"
4. Enter the Driver's License Number and State
5. Click Submit

Add your DOT Authority Number

DOT Requires your DOT Authority Number to be listed on your Certificate.  To Add or Update Your DOT Authority Number:

1. Log in to your Express Labs Account
2. Click "Account Details"
3. Select "Update Account Info"
4. Enter your DOT Number
5. Click Save