ExpressLabs

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Frequently Asked QuestionsReal-Time Test Tracking with ESPAdding Drivers InstructionsDeactivating Drivers InstructionsRandom Testing InstructionsDrug Testing InstructionsAlcohol Testing InstructionsReturn-to-Duty & Follow-Up ProcessPositive Results & Refusal-to-TestAccount Updates & Paying InvoicesPaying Invoice InstructionsDrivers LicensesFMCSA ClearinghousePost-Accident TestingSupervisor Training Course2024 MIS ReportDrug & Alcohol PolicyDOT Authority NumberCorrecting Drug Test ResultsOrder Drug Testing FormsAdd Non-DOT Drug Testing AccountObserved CollectionsExpress Labs ConsortiumTerms and Conditions

DOT's Policy for the Return-to-Duty & Follow-Up Process

Drivers are Automatically Added to the Random Pool and allowed on the Road when Negative Return-to-Duty DOT Drug Test Results are Reported by Express Labs MRO (Medical Review Officer)

  • Return-to-Duty Test Replaces the Pre-Employment Drug Test for New Hires

Return-to-Duty & Follow-Up Instructions

Step 1: SAP Evaluation (Substance Abuse Professional)

  • The SAP Evaluation Determines when a Driver may be sent for Return-to-Duty Testing with a Minimum of 6 Follow-Up Tests in the First Year continuing up to 5 Years 
  • Follow-Up Testing: Employers are Responsible for Scheduling and Notifying Drivers for Follow-Up Testing and Drivers are Required to Get Tested Immediately when Notified for Follow-Up Testing

Step 2: Clearinghouse Registration & Full Query - Click Here

  • Employers and Drivers must Register in the FMCSA Clearinghouse to Conduct a Full Query Confirming the Driver is Cleared to Drive

Step 3: Drug & Alcohol Policy - Click Here

  • Drivers must receive a Full Copy of the Signed and Dated Drug & Alcohol Policy

Step 4: Supervisor Training Course

  • DOT Requires All Supervisors to take the Reasonable Suspicion Testing Course (Including Owner Operators who hire Drivers).  The Online Course can be ordered in your Account (Left Side Tabs)

Step 5: Drug Testing Instructions - Observed Collection

  1. Login to your Express Labs account

  2. Click “Order Drug Tests” on the Top Left Tabs

  3. Select the Reason for Testing (Return-to-Duty or Follow-Up)

  4. Choose a Collection Site by entering the ZIP Code (Collection Fees Included)

  5. Click “Complete Order”

  6. Check your Email for the QPassport from Quest Diagnostics within 1 Hour or download the QPassport Instantly on ESP

  7. Notify the Driver only after you have received the QPassport and Called the Collection Site to Confirm the Site is Open and has a Same-Gender Collector for an Observed Collection.  Sites may not begin a Collection within 3 Hours of Closing (Drivers have 3 hours to provide Sample)

  8. Driver must bring the QPassport (printed or on your phone) to the Collection Site Selected on the QPassport for the Collector to Scan the Barcode and Start the Collection

  9. Results are Emailed and Uploaded into your Account on ESP (Employer Solutions Portal)

Step 6: Report Return-to Duty Results - Click Here

  • Employers must Report Negative Return-to Duty Results to the Clearinghouse

Step 7: Report Final Follow-Up Results - Click Here

  • Employers must Report the Final Follow-Up Results to the Clearinghouse

Owner Operators

Express Labs does not Manage the Return-to-Duty & Follow-Up Process for Owner Operators.

  • Owner Operators who have a Violation in the Clearinghouse can not Enroll in Express Labs Consortium
  • Owner Operators who Test Positive will be Terminated from Express Labs Consortium